QuickBooks is a top-notch accounting software designed for small scale and mid-sized businesses. In our day to day business tasks, sometimes we face the rejected QuickBooks Payments deposits or fees. In this blog post, we are talking about rejected QuickBooks Payments in detail.

When your bank restricts you from depositing any funds or claims a fees from your account then we call it a returned item. In such a situation, you will get an email from Intuit which will contain all the information required to fix this issue. After resolving the issue, give the QuickBooks Technical Support Team of fixaccountingerror a call on their toll-free QuickBooks Support Number +1888-380-2330.

Reject Code – Reason – Solution

Reject code

Reason >Solution

R01/R09

Insufficient Funds/Uncollected Funds: Available balance is insufficient and it doesn’t cover the dollar amount of the debit entry.

If you now have enough funds available to cover any balance or would like to pay by credit card, please contact us at +1888-380-2330 with your Merchant Account Number or Case Number ready.

R02

Account Closed: Previously active bank account is now closed.

You can update your bank info for payments deposits.

R03/R04

No Account/Unable to Locate Account/Invalid Account Number: Account number not corresponding to the identified individual in the entry or a valid account. Check your deposit bank account information in the Merchant Service Center, then fix any mistakes, or update your bank info for payments deposits.

R05

Unauthorized Debit Entry: You entered a business debit which was entered to members consumer account but that member didn’t authorized the entry.

Update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R06

Returned at Our Bank’s Request

No action needed

R07

Authorization Revoked by Customer: You previously authorized an entry but revoked authorization

You can update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R08

Payment Stopped: You requested a stop payment

You can update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R10/R29

Customer Advises Not Authorized/ Corporate Customer Advises Not Authorized: You advised your bank that Intuit is not authorized to debit your account and/or that entry was not authorized.

You can update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R11

Check Safekeeping Entry Return

No action needed

R12

Branch Sold To Another DFI: Entry destined for an account at a branch that has been sold to another financial institution.

You can update your bank info for payments deposits.

R13

Bank Not Qualified to Participate: Your bank can’t participate in ACH or the routing number is incorrect

You can update your bank info for payments deposits.

R14/R15

Account Holder Deceased: Account holder has died (used in the event of a Representative Payee, Guardian, or trustee.)

If the account holder is deceased, send us a Death Certificate. Depending on the bank’s policy, a letter or complete bank account change may also be required. See bank letter instructions.

R16

Account Frozen: Funds unavailable due to legal action or your bank.

You can update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R17

File Record Edit Criteria: Your bank rejected some portions of this item (identified in return addenda)

You do not need to do anything. We’ll try to fix this issue.

R20

Non-Transaction Account: Policies or regulations prohibit or limit ACH activity on your account

Be sure you have not inputted a Savings account. A savings account only allows a limited number of debits.

You can update your bank info for payments deposits.

R21

Invalid Company Identification

Not applicable

R22

Invalid Individual ID Number

Not applicable

R23

Entry refused by your bank due to one of the following:

Minimum or exact amount not remitted

Account subject to litigation

Transaction results in overpayment

Intuit’s bank not known by your bank

You didn’t authorize payment

You can update your bank info for payments deposits.

Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.

R24 Duplicate Entry: Request appears to be a duplicate entry

You don’t need to do anything. We’ll try to fix this issue.

How To Submit A Bank Letter?

Make sure that your bank letter has the following things:

  • Bank letter must be on a bank letterhead.
  • Bank letter should clearly specify the reason for rejection and that it has been resolved.
  • The bank letter must disclose that it is open and available for ACH debits and credits.
  • The bank letter must contain your bank account number and routing number
  • It must also show your case number or Merchant Account Number.
  • It should be containing contact number of a bank representative.
  • Bank letter must be signed and dated by a bank representative.

Fax this bank letter to the Intuit QuickBooks Support team of fixaccountingerror.

Technical Support For QuickBooks Banking Issues

We hope that the above given solutions were helpful in resolving rejected QuickBooks payments Deposit or Fees issue. However, in case you are still encountering the issue or you need help for the process then do not shy away from giving the QuickBooks Technical Support Team a call. Pick up your phone and start dialing the toll-free QuickBooks Support Phone Number +1888-380-2330 to connect with us.

Our Intuit certified and friendly QuickBooks ProAdvisors will assist you in resolving any QuickBooks error or issue. If you want to learn more about any feature of QuickBooks or how to use it then contact our support team. You can connect with us by using the QuickBooks Live Chat Support or emailing us directly. You can find our contact details at the bottom of the page.